ShiftLock Wallet Vendor Partner Agreement

1. Parties & Offer Program

This Agreement is between ShiftLock and the Vendor identified above. Vendor agrees to participate in the ShiftLock Wallet partner perks program by making approved offers available to ShiftLock nurses and healthcare members.

ShiftLock will display Vendor's offer in-app and may describe the offer in ShiftLock Wallet, partner pages, and approved promotional materials.

2. Vendor Offer Details

Vendor authorizes ShiftLock to publish the offer described above. Unless otherwise agreed in writing, the offer is available while active in the ShiftLock Wallet and expires according to the expiry rule stated above.

Vendor is responsible for honouring valid, unexpired, unredeemed offers presented through the ShiftLock Wallet QR redemption flow.

3. QR Redemption Process

Nurses claim an offer in-app. ShiftLock creates a unique, single-use redemption token and QR code. The QR points to a secure redemption page such as https://shiftlock.ca/redeem/secure-random-token.

Store staff scan the QR code, review the verification screen, apply the approved offer, and tap Mark as Redeemed. Once redeemed, the token is locked and cannot be reused.

4. Vendor Hardware & Staff Duties

Vendor should provide a phone, tablet, or POS browser with camera access and internet access. Vendor will train staff to scan the QR code, verify the vendor name, offer details, member ID, and expiration date, then mark the offer redeemed after applying the discount.

• Store staff scan the QR code with a phone, tablet, or POS browser.
• The QR opens a simple ShiftLock redemption page.
• Staff sees the vendor name, offer details, nurse/member ID, expiration date, and a Mark as Redeemed button.
• After redemption, ShiftLock locks the token so the same code cannot be reused.
• Vendor and ShiftLock can review claimed and redeemed offer counts.

5. Reporting & Reconciliation

ShiftLock may provide Vendor with reporting that includes number of offers claimed, number redeemed, redemption dates, and aggregate value. Reports should not include unnecessary private nurse information.

Any billing, reimbursement, sponsorship fee, or co-funded discount arrangement must be confirmed in writing by both parties.

6. Privacy, Token Security & Fraud Prevention

QR codes must use unique, single-use tokens and must not contain private nurse information, discount logic, or values that are easy to copy or fake. Vendor agrees not to collect, copy, sell, or misuse member information viewed during redemption.

ShiftLock may suspend an offer if fraud, abuse, staff misuse, or repeated redemption disputes are detected.

7. Branding, Term & Termination

Vendor grants ShiftLock permission to use Vendor's business name, offer text, logo if provided, and category listing for the purpose of promoting the offer. Either party may request changes or removal of the offer with reasonable notice.

This Agreement begins on the signature date and continues until terminated by either party with 30 days written notice, unless a shorter pilot term is agreed in writing.

8. Legal Terms & Signature

This Agreement is governed by the laws of New Brunswick and the federal laws of Canada. Each party is responsible for its own taxes, staff training, operations, and legal compliance. This template should be reviewed by legal counsel before production use.